Contact Sunwing Vacations Customer Service
Sunwing Vacations Phone Numbers and Emails
Toll-Free Number:
-
(877) 786-9464
Customer Service:
-
(866) 722-8066Administration
-
(877) 978-6946For Sunwing Airlines
-
(800) 855-0511Relay Services (Voice to TTY)
Sunwing Vacations Emails:
Contact Information
Sunwing Vacations Website:
Sunwing Vacations Help Center:
Corporate Office Address:
Other Info (opening hours):
Monday - Friday: 8:00am - 12:00am EST
Saturday: 8:00am - 8:00pm
Sunday: 8:00am - 8:00pm
Additional Fax Number:
Accessibility +1 (416) 679-376
Mailing Address:
Attention: Accessibility Coordinator c/o Human Resource
31 Fasken Drive
Toronto, ON M9W 1K6
Fax:
How Good is Sunwing Vacations's Customer Service?
Summary of Sunwing Vacations Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sunwing Vacations?
Request for Information Question:
- “Need to know pick up time for airport transport.”
- “Question about baggage”
- “Question on resort”
Activation/ Cancellation Question:
- “Flight canceled”
- “Our flight was cancelled”
- “Cancelled flight compensation”
Return/ Replace Question:
- “Change flight”
- “Change return flight”
- “Return flight”
Refund Question:
- “Refund”
- “To follow up my refund”
- “Refund Cheques expired”
Product/ Service Question:
- “To book a vacation with questions”
- “Trouble accessing entry document”
- “Someone broke into our room”
Shipping and Delivery Question:
- “Package details”
- “Name correction change on vacations package”
- “Lost item”
Payments and Charges Question:
- “We doing a reservation to travel December 28 to Orlando and when we follow t step to process the payment the name of our 7 year old daughter doesn't appear”
- “Fraudulent activity”
- “Invoiced twice”
Staff Question:
- “Service failure”
- “Special services”
- “Customer service”
Account Question:
- “To pay the balance of a trip”
- “Problem with sunwing.ca login”
- “My password to get into my Sunwing Agent Portal does not work, i do not get a reset sent to my email to set up a new password”
Cards Question:
- “Booked and paid for a vacation for my son on my credit card but I'm not going with him”
- “Credit card”
- “Credit card charge”
Website/ Application Question:
- “App not working”
- “To voice my displeasure about transportation to and from airport.Could not get thru on phone - so I sent email via same website”
Employment Question:
- “Job interview”
Other Question:
- “Compensation flight route changed and thus we were delayed landing”
- “Want to know when our bus pickup at the hotel tomorrow for our flight back”
- “Water crisis keep sending tourist to hotel no water for guest more coming”
About
, , , ,
Sunwing Vacations is an online platform offering plenty of travel options to choose from. At Sunwing Vacations, users can book flight tickets, hotels and home stays, cruises, and holiday packages choosing among hundreds of destinations around the globe. Group travel options at Sunwing Vacations offer a selection of special pricing, reduced deposits, group block seating, and private transfers, etc. Sunwing Vacations has ongoing promo offers allow adults to book vacations at special prices. Other offerings at Sunwing Vacations present plenty of opportunities to choose among different excisions and guided tours in Aruba, Costa Rica, Cuba, Panama, and Saint Lucia.
Sunwing Vacations is ranked 113 out of 1014 in Travel Agencies category
Canada
Compare Sunwing Vacations To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.